BizAnalyst Network

New this month from BSR - September-October 2005

September-October 2005 In this issue: Use the SFO Assessment to Make Strategy Execution a Core Competency Integrating Knowledge Management with the BSC at E-Land Group Creating a Strategy-Focused Workforce by Aligning Key HR Processes Aligning Enterprise Risk Management with Strategy Through the BSC: The Bank of Tokyo-Mitsubishi Approach Walk the Talk: Effective Leadership Behavior for BSC Review Meetings Dear Reader, Use the SFO Assessment to Make Strategy Execution a Core Competency Devising measures for strategic objectives, though apparently straightforward, often proves to be surprisingly challenging. Based on our research in identifying the best practices of Strategy-Focused Organizations, your organization can establish a routine SFO "health check"--a "mega" performance benchmark to ensure your strategy execution stays on track. Integrating Knowledge Management with the BSC at E-Land Group As other organizations succumbed to regional economic strife, South Korea's E-Land Group honed its competitive strengths to reach new heights. The clothing manufacturer/retailer used the BSC to drive operational excellence and innovation, winning a place in the BSC Hall of Fame for Strategy Execution in 2004. Its belief in the power of the individual employee has made it an exemplar of knowledge management and best-practice sharing. Creating a Strategy-Focused Workforce by Aligning Key HR Processes You've cascaded the BSC down to every employee in your organization through the creation of personal scorecards. Now align your HR practices to help employees achieve the objectives on their scorecards. Aligning Enterprise Risk Management with Strategy Through the BSC: The Bank of Tokyo-Mitsubishi Approach Following the wide-scale success of its Americas headquarters' BSC implementation (BSR November-December 2002), international banking giant Bank of Tokyo-Mitsubishi (BTM) launched a global BSC implementation from its Tokyo headquarters. In the process, BTM is undertaking a groundbreaking application of the BSC: integrating it with enterprise risk management. As a corporate governance instrument, this integrated model--and BTM's application of it--is sure to capture attention. Walk the Talk: Effective Leadership Behavior for BSC Review Meetings It takes more than an effective management tool and a well-honed execution plan to achieve strategic success. To move your organization from the comfort of the status quo to the discomfort of an uncertain future takes strong leadership--and the right behavior. And it all starts with the BSC review meeting. Best regards, Randall Russell Executive Editor, Balanced Scorecard Report Forward this posting to anyone else you think could benefit from being on the leading edge of management ideas and solutions. Table of Contents No-Risk Trial Subscription Download a Sample Issue Purchase This Month's Issue
Balanced Scorecard Report Online Summary is a free service from Harvard Business School Publishing. The Online Summary provides a great way to help you keep up with the latest topics covered in Balanced Scorecard Report, but is not a substitute for the full newsletter. To keep up with the latest research and front-line implementation news from organizations using the Balanced Scorecard strategic management system, subscribe to Balanced Scorecard Report today! © 2005 by the President and Fellows of Harvard College. All rights reserved. Harvard Business School Publishing 60 Harvard Way Boston, MA 02163

posted by Victor Lloyd Smith @ 12:51 PM 0 comments

The Keys to Compliance Management

Configuration Management Aids Compliance

November 9, 2005 @ 1:00 p.m. Eastern/10:00 a.m. Pacific
Duration: 60 minutes

Register & Attend Online:
http://eweek-zannounce.com/lrd0_AAMtSAAAnSwB

If you are unable to attend the live event you may still register and
will receive an e-mail when the on-demand version becomes available.

Event Overview:
It's an interesting phenomena that IT managers have become largely
responsible for making compliance happen. The task of conforming to
regulations such as Sarbanes-Oxley, Basel II, GLBA, HIPAA and others
falls on the IT because that's where the tools and information come
together.

Not only have Global 2000 organizations found it necessary to identify
and formalize the processes required to perform continuous audit and
enforcement, they have also discovered that effective compliance
management across the datacenter and distributed enterprise consumes
inordinate amount of time and resources.

During this free and interactive eSeminar you'll be able to ask
questions about the tools of compliance and get prompt replies. Attend
this event and learn:

* Why managing compliance to regulatory and operation guidelines has
emerged as a central operational process.
* What key processes and methodologies business managers should put
in place to manage compliance
* How managing the configuration of the computing environment
insures compliance to necessary standards.

Featured Speakers:
Ronni Colville, Research VP, IT Operations Management - Gartner Research
Purnima Padmanabhan, Director of Product Management - BMC Software, Inc.
Frank Derfler, VP, Market Experts Group - Ziff Davis Media

Sponsored by BMC Software, Inc.

Register & Attend Online:
http://eweek-zannounce.com/lrd1_AAMtSAAAnSwB

Please visit www.eSeminarslive.com
for a complete list of upcoming Ziff Davis Internet eSeminars.

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Securing Your Message Network - A Case Study

Ziff Davis Internet eSeminars: The Online Seminar Standard

Case Study eSeminar: How The Toro Company Secures Their Message Network
Duration: 60 minutes

Register & Attend Online
http://ct.eletters.eseminarslive.com/rd/cts?d=187-1194-1-1550-192205-20599-0-0-0-1

If you are unable to attend the live event you may still register and
will receive an e-mail when the on-demand version becomes available.

Event Overview:
With over 135,000 spam messages and 5000-6000 viruses entering the
network every day, the Toro Company was fed up! Spam and virus attacks
were costing the organization $4.5 million per year in storage space,
tape back-up space, storage of back-up tapes to the vault and personnel
costs.

Ted McLaughlin from the Toro Company will detail the challenges they
faced, the solutions they considered and the choice they made.

What you will learn from this webinar:

* Overview of the Mirapoint email security solution
* Why the Toro Company and hundreds of other enterprises choose
Mirapoint for reliable email security
* How Mirapoint addresses email security throughout the fabric of
the network - not just at the network edge

Featured Speakers:
Craig Carpenter, Director, Corporate Marketing & Global Channels -
Mirapoint
Ted McLaughlin, Network Administrator, Enterprise Servers and Messaging
Team - The Toro Company
Aaron Goldberg, VP, Market Experts Group - Ziff Davis Media

Sponsored by Mirapoint

Register & Attend Online
http://ct.eletters.eseminarslive.com/rd/cts?d=187-1194-1-1550-192205-20599-0-0-0-1

Please visit www.eSeminarslive.com
for a complete list of upcoming Ziff Davis Internet eSeminars.

If you have already registered for these eSeminars, please ignore this
message. Feel free to pass this e-mail along to other colleagues on
your team who may have an interest in attending the eSeminar above. If
you have problems with your registration, send e-mail to: mailto:eSeminars@ziffdavis.com

Ziff Davis Media 28 East 28 Street New York, NY 10016

posted by Victor Lloyd Smith @ 12:41 PM 0 comments

INROADS and Other Positions Available

Below is a listing of positions from INROADS and 3 other companies. Please apply directly to the contact persons listed.

1. INROADS, Inc.

Position: Regional Directors
CONTACT PERSON: Alice M. Boon, Human Resources Director
CONTACT OFFICE: INROADS, Inc. 10 S. Broadway, Suite 300, St. Louis, MO 63102
CONTACT PHONE #: (314) 655-1533; CONTACT FAX #: (314) 241-1459

The Regional Director positions will operate from the hub offices (in caps):
CENTRAL NEW ENGLAND (Greater Hartford, FWC); PHILADELPHIA (Greater Baltimore-Washington,
Virginia); CHICAGO (Indiana, Minneapolis-St. Paul,Wisconsin); ATLANTA (Birmingham, Charlotte, Memphis, Mississippi, Nashville,NC Triangle); DALLAS (Central Texas, Houston, Louisiana, Oklahoma); and NORTHERN CALIFORNIA (Oregon, Puget Sound).

JOB SUMMARY:
Responsible for operational management of an assigned region to include implementing sales plans, goals, and metrics, supervising staff, and managing activities for customer service

KEY RESPONSIBILITIES OF POSITION:
- Oversee Regional Office operations, processes, procedures and staff activities to achieve account management, sales and client servicing goals
- Responsible for fiscal management
- Manage, coach and develop staff, with particular focus on client
servicing and account development skills
- Work with Industry Vertical Vice President and Sales Manager to expand market opportunities and provide optimal client servicing
- Grow and maintain strong relationships with existing clients
- Supervise staff teams to ensure that intern coaching, advising, and
retention standards are met
- Acts as catalyst to affect conversion
- Provide input on intern recruitment strategies and training curriculum=

- Analyze market conditions for business development
- Market and promote INROADS brand
- Manage Regional Advisory Council/Board

QUALIFICATIONS:
University degree (BS or BA); advanced degree preferred
Minimum of 7 years of management level experience required with demonstrated operational management skills and business acumen.
Demonstrated account management, customer service and selling skills required.
Demonstrated supervisory experience required, preferably in a virtual environment; ability to build/develop high performance teams.
Strong analytical, communication, negotiation, relationship management, and customer service skills.
Demonstrated ability to communicate effectively to a diverse group of staff and clients.
Microsoft Office, PC and web function skills required
Must be able to travel as needed.

The hiring process for the Regional Director positions will include an
assessment interview with our consultant and input from select members of the boards that will comprise the Regional Offices.

Application letters and resumes are to be directed to Human Resources
Director, Alice Boon at aboon@INROADS.org.

2. Helzberg Diamonds

Position: Training and Performance Manager

Summary
The Training & Performance Manager plans, organizes and delivers training and development programs to support store operations. The incumbent partners with Store operations to assess and diagnose specific training and development needs, develop performance improvement recommendations, identify appropriate solutions, and review effective implementation.

Education and Experience
Bachelor's degree in human resources, industrial/organization psychology, education or related field and five to seven years of relevant experience. Demonstrated experience in conducting needs assessments, delivering technical and behavioral training at all levels in an organization plus a working knowledge of multiple training theories are required in order to coach and consult with a wide variety of employees.

Prefer significant facilitation experience in a collaborative, performance driven environment. Should have the ability to manage and/or perform ultiple projects and assignments, often under tight time constraints and changing priorities. This position is expected to ensure linkage of training and development programs with strategic company initiatives.

Employment Status/Location
The position is full time, based at 1825 Swift in North Kansas City, Missouri. 50% travel is required.
To apply, go to Careers at www.helzberg.com
If you have questions about the position, contact Todd Chandler, Director of Training, at (816)627-1426.

3. The Federal Home Loan Bank of Cincinnati

Position: Network Administrator Contact: Diane Bender - benderdc@fhlbcin.com

An $82+ billion financial institution, and one of twelve District Banks in the Federal Home Loan Bank System,FHLBank recognizes and appreciate the valuable contribution of a diverse workforce.

This position provides assistance with installing, configuring, testing, monitoring and troubleshooting the FHLBank's LAN/WAN. Implements best practices, LAN policies, procedures, and standards and ensures their conformance with information systems and organization objectives. Assists in creating and maintaining networking architectural, procedural and administrative solutions. Assists with analyzing the results of network monitoring and recommends changes to improve capacity and utilization.

Assists in presentation of information to management resulting in purchase and installation of hardware/software. Executes the FHLBank's Information Systems Security and Configuration Change Control policies and procedures for Information Technology systems.

This position requires knowledge at a level normally acquired through the completion of a Bachelor's Degree in computer science or equivalent and two to four years of experience with installing, updating and maintaining new and existing network resources and services. Candidate must possess working knowledge of Microsoft Networking, network security, protocols (TCP/IP and related protocols such as DHCP, WINS, DNS, SMTP, POP3, and SNMP); and networking products such as Cisco routers/switches, Cisco PIX firewalls, T1/T1/T3 circuits, and Windows XP platforms. Candidate must have good analytical and problem solving skills. Knowledge of Oracle administration, AIX 5.2 and Solaris 8/9i beneficial.

This position is exposed to moderate noise volume when working in the Server Room and must be able to lift and move equipment weighing approximately 30 pounds. The incumbent may be expected to work during hours outside of the normal work schedule.

If you have the experience and skills we require, we offer excellent compensation, great benefits, and a progressive work setting. Reply in confidence with your resume and salary requirement to: benderdc@fhlbcin.com
or mail to:

Diane C. Bender, Human Resources Officer
Federal Home Loan Bank of Cincinnati
P.O. Box 598
Cincinnati, OH 45201-0598

For further details, please visit our website at www.fhlbcin.com Equal Opportunity Employer M/F/V/D

4. Independent Recruiter. Several HR Positions
For more information, please contact contact Donna Davis at donna@donnadavis.com

Director of Human Resources, 135k
Piscataway, NJ, Fortune 50 corporation. Reports to VP. Global job. Must have OD experience.

Director of Human Resources, 120k
Kansas City, MO. Open due to promotion. Work in corporate office. Reports to VP.

Manager of Human Resources, $80k + bonus
Portland, OR & Nashville, TN. Retail corporation. Work with field sales.

Manager of Organizational Development, Up to 100k
Dayton, OH. 3-5 years organizational development and training. Manufacturing corporation.

Manager of Human Resources, 90-95k
Chicago, IL. Consumer products company. 5 years generalist experience. Work with sales group.

Manager of Human Resources, 80k
Atlanta, GA. Job based in Alpharetta. Strong employee relations. Manufacturing company. Project management.

Manager of Human Resources, 90k
Charlotte, NC. Must have labor and 3-5 years experience
Private corporation.

Manager of Human Resources, 75-80k
Springdale, AR. Fortune 500 corporation. Non-Union. Must have MBA or MA.

Manager of Human Resources, 80-90k
Grand Rapids, MI. Newly created. Work in IT department. Strong employee relations. Fortune 100
manufacturing company.

posted by Victor Lloyd Smith @ 12:02 AM 0 comments

BizAnalyst - Insider Knowledge Network

The BizAnalyst - Insider Knowledge Network is a great resource to develop your business. Choose from over 2,000 templates and tutorials. Learn from experts in your industry by joining our knowledge network. Leverage their expertise and enhance your career!

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Fiducial.com Update For The Week of October 27, 2005

FEATURE STORY THE WEEK

Small Businesses Should Never Promise What They Can't DeliverOctober 27, 2005-The name of the game in business is getting repeat customers to buy your products and services. In today's fiercely competitive market, companies are looking for a way to distance themselves from the rest of the pack but there are limits on how they can do this. More.

SMALL BUSINESS QUESTION OF THE WEEK

Every week, a new Q&A with small business guru Steve Strauss.Networking Tips for Small Businesses-We do not have a huge marketing and advertising budget, but we do have some money and I think it is time we tried something new. But what? I was wondering if you might have thoughts. More.

posted by Victor Lloyd Smith @ 9:11 PM 0 comments

Power Up Your Fee-Based Customer Training Programs

For enterprise software companies, effective customer training is essential to accelerating product adoption, lowering support costs and driving new business. Training organizations also face growing pressure to contribute significantly to the bottom line. Now, more than ever, customer training needs to be managed and measured as a key business concern. How do your customer training programs measure up? Are you meeting your customer’s needs for quality, availability and delivery? Are you doing it profitably? Join ViewCentral and Surgient as we present best practices and approaches necessary to drive highly profitable and impactful fee-based customer training programs. Industry leaders in their respective fields, ViewCentral and Surgient will: Discuss the latest trends in managing customer and partner training as a business Demonstrate new technologies to effectively market and manage scalable training programs and deliver hands-on learning labs to the exact point of need Describe how to turn your customer and partner training organization into a profit center Particularly relevant to software companies who deliver (or are considering) Web-based training programs, this Webinar will feature thought leaders with in-depth experience from the profit center side of training. Directors of Customer Training who are charged with increasing education services revenues Education Services Managers who establish the public training schedule VPs of Professional Services who are emphasizing the need to manage education services as a profit center Feel free to invite colleagues who can benefit from this informative Webinar.

posted by Victor Lloyd Smith @ 9:04 PM 0 comments