BizAnalyst Network

In this issue:

• Use the SFO Assessment to Make Strategy Execution a Core Competency
• Integrating Knowledge Management with the BSC at E-Land Group
• Creating a Strategy-Focused Workforce by Aligning Key HR Processes
• Aligning Enterprise Risk Management with Strategy Through the BSC: The Bank of Tokyo-Mitsubishi Approach
• Walk the Talk: Effective Leadership Behavior for BSC Review Meetings

Dear Reader,

Use the SFO Assessment to Make Strategy Execution a Core Competency
Devising measures for strategic objectives, though apparently straightforward, often proves to be surprisingly challenging. Based on our research in identifying the best practices of Strategy-Focused Organizations, your organization can establish a routine SFO "health check"--a "mega" performance benchmark to ensure your strategy execution stays on track.

Integrating Knowledge Management with the BSC at E-Land Group
As other organizations succumbed to regional economic strife, South Korea's E-Land Group honed its competitive strengths to reach new heights. The clothing manufacturer/retailer used the BSC to drive operational excellence and innovation, winning a place in the BSC Hall of Fame for Strategy Execution in 2004. Its belief in the power of the individual employee has made it an exemplar of knowledge management and best-practice sharing.

Creating a Strategy-Focused Workforce by Aligning Key HR Processes
You've cascaded the BSC down to every employee in your organization through the creation of personal scorecards. Now align your HR practices to help employees achieve the objectives on their scorecards.

Aligning Enterprise Risk Management with Strategy Through the BSC: The Bank of Tokyo-Mitsubishi Approach
Following the wide-scale success of its Americas headquarters' BSC implementation (BSR November-December 2002), international banking giant Bank of Tokyo-Mitsubishi (BTM) launched a global BSC implementation from its Tokyo headquarters. In the process, BTM is undertaking a groundbreaking application of the BSC: integrating it with enterprise risk management. As a corporate governance instrument, this integrated model--and BTM's application of it--is sure to capture attention.

Walk the Talk: Effective Leadership Behavior for BSC Review Meetings
It takes more than an effective management tool and a well-honed execution plan to achieve strategic success. To move your organization from the comfort of the status quo to the discomfort of an uncertain future takes strong leadership--and the right behavior. And it all starts with the BSC review meeting.

Best regards,

Randall Russell
Executive Editor, Balanced Scorecard Report

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