More Info on ITIL (IT Infrastructure Library)
More info on ITIL...
IT Governance: The Power of ITIL
The IT Infrastructure Library is becoming the most
popular process framework for running IT in America. Here's how it got there, and, and what it can do for you.
http://www.cio.com/go/index.html?ID=6506&PMID=30611576&s=2&f=1
Beneath the Buzz: The Dangers of ITIL
ITIL is a powerful tool, but, it holds dangers for those who think it's the answer to everything.
http://www.cio.com/go/index.html?ID=6508&PMID=30611576&s=2&f=1
2. IT Management: Five Reasons ITIL Projects Fail
Using ITIL isn't easy, because it demands major changes in how IT organizations are run.
http://www.cio.com/go/index.html?ID=6509&PMID=30611576&s=2&f=1
posted by Victor Lloyd Smith @ 9:02 AM
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