ITIL Managment Zone & Resources :: IT Infrastructure Library
ITIL Information Resources
What is ITIL?
ITIL (the IT Infrastructure Library) is essentially a series of documents that are used to aid the implementation of a framework for IT Service Management. This customisable framework defines how Service Management is applied within an organisation
ITIL Managment Zone
http://www.itil.org.uk/
Case Study Assessment of ITIL in Accademic Institutions
http://www.caudit.edu.au/awards/2004/griffith_callow.pdf
Online Community for IT Practioners
http://www.itilworx.com/
Free ITIL Templates
http://www.itoperationsguide.com/register.asp
ITIL Resource Guide
http://www.itilsurvival.com/itilframework.html
posted by Victor Lloyd Smith @ 6:16 PM
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