BizAnalyst Network: CIO Insider: Show Me the (IT) Value

Tuesday, July 12, 2005

CIO Insider: Show Me the (IT) Value

CIO Insider - Your Guide to What's New on CIO.com

Show Me the (IT) Value
This special issue of the Insider is devoted to IT value -
Showing it, proving it, getting credit for it.

In this issue:
1. The Metrics: Scoring with the Balanced Scorecard
2. The Podcast: Balanced Scorecard Best Practices
3. The Business: How One Company Shows the Value
4. The Chargeback: Save Money and Raise Perception
5. The Alignment Question: Or Is It Convergence Now?
6. The Quick Poll: Where Are You on the Value Scale?

-------------------------SPONSOR-----------------------
This section of the CIO Insider is sponsored
by Sybase, Intel and Cingular

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http://www.cio.com/go/index.html?ID=3064&PMID=20264439&s=3&f=1
-------------------------------------------------------

1. The Metrics: Scoring with the Balanced Scorecard
BNSF Railway's IT department decided to prove its value to the
company with the Balanced Scorecard. Maybe you can too.
http://www.cio.com/go/index.html?ID=4644&PMID=20264439&s=3&f=1

2. The Podcast: Balanced Scorecard Best Practices
Unfortunately, implementing the Balanced Scorecard can be a
headache. BNSF's CIO shared four best practices with Senior Writer
Meridith Levinson. Listen in.
http://www.cio.com/go/index.html?ID=4645&PMID=20264439&s=3&f=1

3. The Business: How One Company Shows the Value
This company's CIO begins each year by proposing a Value Agreement
to its business customers and measures internal customer
satisfaction on a scale of one to five.
http://www.cio.com/go/index.html?ID=4646&PMID=20264439&s=3&f=1

-------------------------SPONSOR-----------------------
This section of the CIO Insider is sponsored by Hewlett Packard

Are You Ready For a SOX Audit?

See how Phoenix Technologies updated its IT infrastructure to
facilitate Sarbanes-Oxley compliance.

http://www.cio.com/go/index.html?ID=4559&PMID=20264439&s=3&f=1
-------------------------------------------------------

4. The Chargeback: Save Money and Raise Perception
Want to improve the overall perception of IT's value and foster more
disciplined IT investment throughout your company? You want
chargebacks.
http://www.cio.com/go/index.html?ID=4647&PMID=20264439&s=3&f=1

5. The Alignment Question: Or Is It Convergence Now?
Convergence is the new word du jour. Some say it denotes a
more evolved state of alignment. Some say it's just alignment in
fancy dress. What do you say? Post to our Sound Off column.
http://www.cio.com/go/index.html?ID=4602&PMID=20264439&s=3&f=1

6. The Quick Poll: Where Are You on the Value Scale?
You're Sisyphus. Your rock is IT value. The mountain is "the
business." How far up the mountain are you?
http://www.cio.com/go/index.html?ID=352&PMID=20264439&s=3&f=1

** Results from last week's Quick Poll.
Is your work-life balance better or worse than a year ago?
Better 28%
Worse 48%
Same 25%

Thank you for reading the Insider. Suggestions? Feedback?
We'd like to hear.

Sandy Kendall
Web Editor
CIO Magazine
skendall@cio.com

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