Tuesday, July 12, 2005

Check in the Mail? Postal Service Ready to Tell You Where

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-------- BASELINE BRIEFING --------
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A weekly digest of original case histories, commentary and
tools to help CIOs, CTOs, and technology project leaders
deploy complex new information systems.

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In This Edition
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July 12, 2005

-- TOPLINE: Check in the Mail? Postal Service Ready to Tell You Where
-- TOPLINE: UPS Trips Over Human Error
-- TOPLINE: The Baseline Security Hall of Shame
-- CASE STUDY: Danaher Corp.: Leaner Machine

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TOPLINE: Check in the Mail? Postal Service Ready to Tell You Where

If the U.S. Postal Service has its way, "the check is in the
mail" excuse will no longer be valid. The company that sent
you the bill could verify whether you're bluffing through a
bar code on the return envelope scanned by the Postal
Service. That tracking system, which starts this month, is
one way the Postal Service is making first-class mail such
as bills and personal correspondence more valuable.

Read the full story:
http://ct.enews.baselinemag.com/rd/cts?d=189-244-1-15-56373-26089-0-0-0-1

QUESTION:
Can the Postal Service be as efficient as rivals such as UPS
and Federal Express?

Tell us at mailto:baseline@ziffdavis.com?subject=postal

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TOPLINE: UPS Trips Over Human Error

The United Parcel Service invests more than $1 billion a
year on technology-smart labels, wireless handheld computers
for drivers and efficient delivery plans-to help its
customers ship packages. But it can't eliminate human error.
All that technology couldn't prevent the company from losing
a box of computer tapes containing names, Social Security
numbers, account numbers and payment histories of 3.9
million customers of CitiFinancial, the consumer finance
unit of Citigroup.

Read the full story:
http://ct.enews.baselinemag.com/rd/cts?d=189-244-1-15-56373-26092-0-0-0-1

QUESTION:
Can you eliminate human error from information systems?

Tell us at mailto:baseline@ziffdavis.com?subject=ups

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TOPLINE: The Baseline Security Hall of Shame

Every time you think screw-ups involving the security of
data about American companies' most prized possessions -- their
customers -- can't get worse, a new, bigger one comes along.
CardSystems Solutions Inc. of Tucson, Ariz. is this month's
lowlight.

Read the full story:
http://ct.enews.baselinemag.com/rd/cts?d=189-244-1-15-56373-26095-0-0-0-1

Submit your hall of shame nominees at
mailto:baseline@ziffdavis.com?subject=hallofshame

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CASE STUDY: Danaher Corp.: Leaner Machine

The manufacturer's motto: maximum efficiency with minimum
technology. Tom Mathis' response: a parts-tracking system to
make workers more productive.

Read the case study:
http://ct.enews.baselinemag.com/rd/cts?d=189-244-1-15-56373-26098-0-0-0-1

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Job Search
http://ct.enews.baselinemag.com/rd/cts?d=189-244-1-15-56373-26101-0-0-0-1

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The Channel Insider
http://ct.enews.baselinemag.com/rd/cts?d=189-244-1-15-56373-26104-0-0-0-1

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DevSource
http://ct.enews.baselinemag.com/rd/cts?d=189-244-1-15-56373-26107-0-0-0-1

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