Building a Global IT Organization: An Interview with DPWN's Managing Director for IT
Building a Global IT Organization: An Interview with DPWN's Managing Director for IT
The world is becoming a smaller, flatter � and more complicated � place to do business. IT centralization and targeted outsourcing are among the key strategies of tech execs who are pros at navigating the global terrain.
In this Q&A, the managing director for IT services at global logistics firm Deutsche Post World Net discusses the company's successful project to consolidate its IT operations, which has resulted in a more nimble and efficient business with reduced costs. He moved application development in Asia from several regional centers to Malaysia, largely due to its affordable telecommunications costs and quick turnaround for work permits. India's Infosys was chosen as an outsourcing partner, because of its well-documented processes and low attrition rates. After some tweaking, he settled on a model in which Infosys did much � but not all � of the company's software development. The company duplicated its successful Asian model in Europe and the U.S., opening centralized development centers in Prague and in Scottsdale, Ariz.
posted by Victor Lloyd Smith @ 8:48 AM
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