Seeking Account Manager NYC (Credit Derivatives Ops)
It's Kendal again. Careers On The Move has just received a position
for an Account Manager (Credit Derivatives Ops). The job description is
listed below for your review.
Interested and Qualified candidates should submit their resume to
Postings@CareersOnTheMove.com ;
with the position they are applying for in the subject line. Also,
please feel free to refer any friends who may be qualified.
As always Thank you for all your wonderful responses and referrals, keep
them coming! And as always, if you wish to be removed from our e-mail
list send me a request and I will expedite that as quickly as possible.
We are still very busy with lots of new positions every week, so please
keep reviewing www.CareersOnTheMove.com
http://www.CareersOnTheMove.com .
Best Regards,
Kendal Ridgeway
Junior Recruiter
Postings@CareersOnTheMove.com
======================================================
Position: Account Manager (Credit Derivatives Ops)
Location: New York NY
Salary: $60,000-$100,000 Salary + Bonus
Responsibilities:
Our client`s product is new to the market and this role will currently
be working closely with the European Head of Client Services. As such
this is an exciting opportunity to join a growing team where your
initiative and ideas will impact the team`s direction.
Our client offers a uniquely flexible post-trade messaging and workflow
system for the global credit derivatives market. The platform enables
communication and electronic affirmation of credit derivative trades on
trade date, greatly reducing operational and settlement risks. A truly
open communications platform, it connects market participants including
major credit derivatives dealers, hedge funds, asset managers, prime
brokers, fund administrators and documentation execution providers.
As an Account Manager, you will be responsible for providing service to
clients and managing their overall experience using the application.
This entails identifying and analysing trade breaks and resolving them
in a timely manner. It will be your responsibility to identify trends
and opportunities that will help the application to develop into a first
class market-wide application.
Required Skills/Experience:
2 - 3 years experience in credit derivatives
1 - 2 years experience in a client service or relationship management
role
Experience in business/root cause analysis
Good understanding of DTCC through either having used the service or
having participated in DTCC and/or ISDA working groups
Good understanding of CDS operations process flows
Strong customer focus and ability to determine and address the root
cause of problems effectively
Ability to work constructively with others in team and share
information, knowledge and expertise to achieve innovative solutions
Ability to provide open, consistent and timely information and feedback
as well as fostering open honest communication with management and staff
Capable of knowing when to escalate to seek a solution or resolve an
issue
Able to manage projects geared towards improving client service and
delivery
Responsibilities:
Account set up and maintenance for dealers and clients
Effectively deal with queries and issues received from dealers and
clients
Identifying customers` needs and responding to their needs by providing
first class client service
Analyze queries and introduce necessary steps to avoid recurring
problems
Provide Head of Client Service with critical information concerning
dealers and clients
Build and maintain relationships with dealers and clients
Coordinate and liaise with technology group to ensure issues are
resolved in a timely manner
Monitor trades to ensure early identification of trade breaks and timely
resolution
Business and root cause analysis of trade breaks and feedback of client
requirements, trends and opportunities
Document business requirements and work with technology group to
implement changes
Challenge processes and application to establish optimal efficiency and
control
Manage performance and user acceptance testing for front and middle
office users
Analyst client requirements and manage projects to deal with these
issues to improve performance and delivery
Report results of performance and user acceptance testing to the head of
client service
Performing other related duties incidental to the work described herein
posted by Victor Lloyd Smith @ 5:06 PM
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