Structure Your IT Operations Based on Proven Best Practices A company's IT operations encompass a complicated web of technology, employees and vendors that can prove a management challenge to even the most experienced CIO. The IT Operations Guide from Prosoft Systems provides a structured approach that helps IT managers and business managers without technology backgrounds apply proven best practices to the management of their IT operations.
A Comprehensive IT Management System The IT Operations Guide is more than just another management book. It is a complete IT management system packaged in a printed manual and CD that shows you how to enhance every aspect of your IT operation. You'll learn how to:
Document key IT information
Manage basic IT functions
Organize IT operations
Increase IT employee productivity
Increase IT vendor productivity
Increase business user's satisfaction
Communicate clearly with open-book IT management
Plan for disaster recovery
Manage IT security
Control IT costs
The manual explains essential concepts and offers step-by-step instructions, while the accompanying CD provides more than 70 working tools and templates that you can put to work immediately.
Designed for IT and Non-Technical Manager Alike
The straightforward, systematic approach utilized in the IT Operations Guide makes it the perfect tool for any manager responsible for IT operations. Whether you are a CIO, IT director, IT manager, CFO, COO or CEO, its concise explanations and practical advice will help you build a professional, effective IT operation.
Working for Your Success, The IT Business Edge Team
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