BizAnalyst Network

Empowering IT Consultants

Empowering IT Consultants with the Remote-Services Competitive Advantage
August 14, 2007 @ 2:00 p.m. Eastern / 11:00 a.m. Pacific
Duration: 45 minutes

Register:
A recent study conducted by the Technology Professional Services
Association (TPSA) discovered that professional service organizations
are only realizing billable utilization rates of 65% or less. How can
technology service providers maximize their productivity to evolve from
being a "vendor" to a "valued business partner?"

Join us for a live Webinar on August 14 to learn how a variety of
companies yield higher revenue and customer satisfaction by leveraging
remote support to provide value-added services to clients without
sending consultants into the field. Thomas Lah, executive director at
TPSA, will also share results from a recently conducted industry survey
that reveals trends that every professional services organization needs
to know.

During this interactive Webinar you will learn how to:
*Generate new revenue streams by using on-demand remote access to meet
customer needs
*Move your support organization from a reactive cost center to an
innovative professional services profit center
*Increase your consulting capacity and customer loyalty while
dramatically lowering costs

If improving your consultant or agent efficiency is important to you,
then you should register for this special event today.

Featured Speakers:
Ronan Vance, Senior Channel Marketing Manager - Citrix Online
Thomas Lah, Executive Director - TPSA
Michael Krieger, VP, Market Experts Group - Ziff Davis Enterprise

Register: