BizAnalyst Network: Empowering IT Consultants with the Remote-Services Competitive Advantage

Saturday, August 11, 2007

Empowering IT Consultants with the Remote-Services Competitive Advantage

Empowering IT Consultants with the Remote-Services Competitive Advantage
August 14, 2007 @ 2:00 p.m. Eastern / 11:00 a.m. Pacific
Duration: 45 minutes
Register: click here

A recent study conducted by the Technology Professional ServicesAssociation (TPSA) discovered that professional service organizationsare only realizing billable utilization rates of 65% or less. How cantechnology service providers maximize their productivity to evolve frombeing a "vendor" to a "valued business partner?"

Join us for a live Webinar on August 14 to learn how a variety of companies yield higher revenue and customer satisfaction by leveragingremote support to provide value-added services to clients withoutsending consultants into the field. Thomas Lah, executive director atTPSA, will also share results from a recently conducted industry surveythat reveals trends that every professional services organization needsto know.

During this interactive Webinar you will learn how to:
*Generate new revenue streams by using on-demand remote access to meetcustomer needs
*Move your support organization from a reactive cost center to aninnovative professional services profit center
*Increase your consulting capacity and customer loyalty whiledramatically lowering costs

If improving your consultant or agent efficiency is important to you,then you should register for this special event today.

Featured Speakers:
Ronan Vance, Senior Channel Marketing Manager - Citrix Online
Thomas Lah, Executive Director, TPSA
Michael Krieger, VP, Market Experts Group - Ziff Davis Enterprise

Register: click here
Please visit http://www.eseminarslive.com/ for a complete list of upcoming ZiffDavis Enterprise eSeminars.

Labels: business strategy, citrix, consultants, IT management, remote access, remote services, seminar