Tuesday, June 05, 2007

The Dos and Don'ts of Business Process Management: Getting the Most from BPM

The Dos and Don'ts of Business Process Management: Getting the Most from BPM

Business Process Management (BPM) is one of the hottest topics in information technology management today. However, successfully implementing BPM can be a complex process, especially when it comes to technology selection and technical implementation. We invite you to join us for this live, interactive, online event covering the essential dos and don'ts of BPM. You'll learn about:

Choosing a technology
- The pros and cons of embedded solutions
- What makes BPM different from other applications/solution approaches
- Understanding the human side of BPM

Successful implementation
- Project methodology
- Team composition & responsibilities
- Integration considerations
- ROI expectations

Keeping pace with business
- Dealing with exceptions
- Managing change

The presentation will be grounded in the real world experiences of Zale Corporation's Solutions Architect, Bob Harris, who has deployed 154 automated business processes over the last four years. During the presentation you'll be able to ask questions and receive prompt replies.Featured SpeakersBob Harris, Solutions Architect - Zale Corporation Chan Preston, VP of Professional Services - Ultimus Frank Derfler, VP, Market Experts Group - Ziff Davis Media

View the presentation.


BPM, business process management, business process outsourcing, bpo,

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