Remote Technical Support and Web-Based Service Delivery for IT Managers
Remote Technical Support and Web-Based Service Delivery for IT Managers
Citrix, a Ziff Davis Internet sponsor, has a complimentary white paper and two Webcasts that will bring you up-to-date on complete remote support solutions for today's competitive companies.
http://ct.enews.eweek.com/rd/cts?d=186-2967-3-95-78966-344583-0-0-0-1
How to Provide Remote Support in Fully Integrated Remedy Environments
An introduction to the overall advantages of remote support and Citrix GoToAssist™, a collaborative technical support solution.
http://ct.enews.eweek.com/rd/cts?d=186-2967-3-95-78966-344583-0-0-0-1
Empower Your People with Remote Support
Listen in on this informative Webcast on award-winning technology.
http://ct.enews.eweek.com/rd/cts?d=186-2967-3-95-78966-344583-0-0-0-1
Web-Based Service Delivery Falling Short of Its Promise
Although a recent SSPA Benchmark Study found the telephone is still the fastest way to resolution, in this lively Webcast, Bill Rose, SSPA Founder and Executive Director provides a blueprint for the promise of superior Web-based services.
http://ct.enews.eweek.com/rd/cts?d=186-2967-3-95-78966-344583-0-0-0-1
See how Citrix remote support solutions can help your company today; download these free informational assets now.
posted by Victor Lloyd Smith @ 1:32 PM
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